ASUS BW-16D1X-U 16x External Blu-ray BDXL Drive with BD Suite Disc USB 3.0 Cable Power Adapter and Cord
Can’t tell whether it’s the drive or the software that comes bundled with it, but I have only been able to create one backup successfully. Now, the software that comes bundled with the drive, Cyberlink Powerbackup 2.5, stops responding completely only when I attempt to write to this drive. I don’t understand why ASUS would bundle software with their equipment that doesn’t even work. I went so far as to upgrade to Cyberlink PowerBackup 2.6 and updated it. Got the same results. Until someone figures out what’s failing, I wouldn’t recommend buying this drive.Update: Contacted Cyberlink technical support team and provided them with the data they required. They’re suggestions about adding these two device drivers to my machine,”Download and install “Intel® 6 Series/C200 Series Chipset Family USB Enhanced Host Controller” driver under “System Components” section.Download and install “Intel® Management Engine Interface ” driver under “Motherboard” section. “caused my machine to not recognize any of the USB devices that were attached, I also ended up having to do a system restore just to get it to boot up again. It’s the software, and they don’t know how to fix it.Update: Got Acronis True Image 2017 and it doesn’t fail, but it doesn’t recognize the drive size and asks the user if they want to retry, cancel or format the disk. What ever you do, don’t format it. If you do, even with a BD-RE disc, it becomes usable. Tech support sent me Acronis True Image 2018. Tested it and got the same results. Their tech support got back to me and stated that it is a known issue with their software and they are working to resolve it.Another update: Found that Acronis Software works with up to a 50GB BD-RE disc. Also found that if Acronis software just tries to write to a 100GB BD-RE disc, it makes the disc unusable. As of this writing, I raised Acronis awareness of this, but I have got no real response that indicates that they understand this clarification.They finally contacted me again and have resumed the escalation and troubleshooting process.They got a good understanding of the problem and worked the issue. I can only describe their solution as “Booyah!” It worked. Those guys kick ass!